Scope
The Migros Basel cooperative provides all deliveries and services exclusively on the basis of the following General Terms and Conditions, in the version that is valid at the time the order is placed.
Contract conclusion
The contract is binding with the dispatch of the order. You receive an e-mail as confirmation, which serves as a pick-up slip.
Orders
Online orders can, in principle, be delivered in two working days. Orders for Monday must be placed by Friday.
Orders at shorter notice for the next day, or placed on Saturday for the following Monday, can be submitted by phone up to 1 p.m. You can find the relevant telephone numbers under Contacts.
Pick-up.
You can pick up your order, packed securely for transport, in the branch selected at the agreed time during the usual store opening times. At the Migros Take Away at Basel SBB station, you can also pick up orders on Sundays and public holidays.
Plates/packaging
The plates are included in the price (no deposit). You can return them to us at any time for disposal.
Payment terms
The articles ordered must be paid for in cash or with the usual means of payment upon pick-up in the relevant branch. From a total of CHF 300, we will be happy to provide you with an invoice if you are one of our registered corporate customers. If the order is not picked up, the amount (including a handling charge of CHF 30) will be invoiced.
Cumulus
For orders with delivery, no Cumulus points will be awarded in the online shop.
Delivery
Deliveries can generally be made between 9 a.m. and 6 p.m. at the following rates:
Within the City of Basel: CHF 35
Neighbouring agglomeration: CHF 40
Allschwil, Binningen, Birsfelden, Bottmingen, Münchenstein, Muttenz, Riehen
Region Zone 1: CHF 50
Arlesheim, Bettingen, Biel-Benken, Bruderholz, Dornach, Flughafen Euroairport, Oberwil, Reinach, Schönenbuch, Therwil
Region Zone 2: CHF 55
Aesch, Bättwil, Ettingen, Frenkendorf, Füllinsdorf, Pratteln
Region Zone 3: CHF 65
Augst, Duggingen, Grellingen, Kaiseraugst, Lausen, Liestal
If the recipient is absent, we will leave the delivery with the neighbours if possible and with agreement. If this is not possible, the consignment will be returned. The full rate will be charged again for any subsequent delivery.
Late delivery, delays
The delivery times agreed with the customer are deemed to be guide times. The Migros Basel cooperative declines all liability in the event of late delivery and for any delay to a specific event resulting from this.
Cancellation
If an order is cancelled by the customer up to two working days before the event, the customer shall be required to pay 50% of the order value as per the order confirmation; in the event of cancellation any later than this, 100% of the order value will be charged.
Value-added tax
The statutory value-added tax rate shall apply.
Data collection
Within the framework of the business relationship, the Migros Basel cooperative is entitled to collect, save and process the necessary personal data relating to the customer. The data shall be handled with the utmost care and shall not be used for other purposes or disclosed to third parties.
Applicable law and place of jurisdiction
Swiss law applies. The exclusive place of jurisdiction is Basel. Prices are subject to change.
As at August 2020